FAQ

  1. How long will it take for my order to arrive?  We only advertise stock on hand so stock it immediately available it does however sell very quickly.
  2. Can i order stock that is sold out? Yes you can order stock that is sold out it will however take 6 to 8 weeks to arrive as it comes from overseas.
  3. Where is The Rainbow Tree Located?  We are in Welgedacht Agricultural Holdings, Springs, East Rand
  4. Do you have a physical shop where the items can be viewed? No we are an online shop at present but are looking at getting a physical shop in the near future.
  5. Can I pay cash on delivery? Unfortunately we dont have this facility as our courier company do not handle cash.  You can pay cash if you collect from us.
  6. How long will the courier take to deliver? Main City = +/- 48 Hours.  Outerlaying Areas +/- 3 to 5 days depending on how far out.
  7. How long does South African Post Office deliveries take?  SAPO deliveries are tracked. +/- 7 working days (but it can take up to 1 month)